Pelican Guarantee

The Pelican® Unconditional Lifetime Guarantee of Excellence If for any reason you are not satisfied with the quality or performance of the Pelican® product you have purchased, Pelican® PRODUCTS will gladly replace the product or refund your money (at your option) within thirty days after the purchase through the original Dealer/Retailer. PELICAN® PRODUCTS will continue to guarantee the product directly, for a lifetime, against breakage or defects in workmanship. Lifetime guarantee does not cover the lamp or batteries in lights. The "O" rings must be kept greased and replaced if damaged per product instructions. (Replace "O" rings annually or when damaged.) Any liability, either express or implied is limited to replacement of the product. This guarantee is void only if the Pelican product has been abused beyond normal and sensible wear and tear. The above guarantee does not cover shark bite, bear attack, or children under the age of five. If your product needs replacement or repair please email us at sales@pelican-case.com. Include your name, address, phone number, product description and problem. We will reply with a return authorization number and any charges applicable. Or, contact our Customer Service Department at 800-666-6200.